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Winter Conference - Programme

27 - 28 November 2024
Loughborough University

All events take place at The Link Hotel.

Wednesday 27th November

The Link Hotel, Loughborough University

Exclusive Tour of Loughborough University's Commercial Services  

The tour will showcase the newly refurbished 4* Burleigh court hotel, including an exclusive chat with the CEO of Imago Venues on his vision and their journey so far. 

Delegates will also visit Loughborough’s catering outlets, gain insight into their residential strategy, and drop in on the brand new campus Coop stores managed by Loughborough Student Union.  

The tour will start promptly at 10:00am from Burleigh Court.

A coach will depart the Link Hotel at 9:50am to bring delegates to Burleigh Court, or you can meet us there.

Book your place on the tour here.

Gagan Kapoor, Director Commercial Operations (Residential, Catering and Domestic Services) at Loughborough University  

Find out how Loughborough University have strengthened and delivered their successful commercial strategy in these challenging times. 

Gagan will take us through how Loughborough University approached the development of their commercial strategy, with a collaborative partnership between the University, Student Union and limited companies for the benefit of the wider university ecosystem.  

This session will be delivered back at the Link Hotel after the campus tour.

Enjoy lunch and networking with fellow members and partners.

Kirsty Woodward, CUBO Chair & Director of Estates & Campus Services, University of Leicester 

Rose Stephenson, Director of Policy and Advocacy, HEPI

As we settle into a new policy world under the direction of a Labour Government, Rose Stephenson, Director of Policy and Advocacy at the Higher Education Policy Institute, will discuss the priorities of the new UK administration and what this might mean for higher education providers.

This discussion will explore how individual actions contribute to broader sustainability efforts and how personal responsibility plays a crucial role in addressing environmental and social challenges. Panellists will discuss practical steps people can take in everyday life. The conversation aims to inspire attendees to reflect on their personal impact and to become active participants in the global sustainability movement.

Chaired by: Helen Rutherford, Head of Campus Facilities Management, Staffordshire University

Panel members include:

Elliott Brown, Sustainability Manager, Loughborough University - Sustainable food and accommodation insights from Loughborough University

Harriet Noy, CEO & Founder, Hazaar

Helen Cuddy, Commercial Business Development, Partnerships and Sustainability, Keele University 

Enjoy refreshments and networking with fellow members and partners.

Chaired by James Ellerby, Senior Consultant, Russell Partnership Collection

Panel members include:

Caryn Masters,  Director of Accommodation and Commercial Services and UNICUS, University of Sheffield - On re-evaluation of the retail portfolio  & The Growth of Delivered Services at The University of Sheffield 

Richard Metcalfe, CEO Edgbaston Park Hotel, University of Birmingham - The Edgbaston Park Hotel story of diversifying commercially while maintaining core institutional values and aims 

Ryan Hanson, Associate Director Commercial Services, Royal Agricultural University - How a small university has an above sector average % of commercial income.

Gillian Almond, Director of Commercial Services, Royal Holloway University of London

Phil Steele, Director of Sport & Commerical Services, UEA

Kirsty Woodward, CUBO Chair & Director of Estates & Campus Services, University of Leicester 

The Link Hotel, Loughborough University 

The Link Hotel, Loughborough University 

Join us for an informal dinner, with opportunities to network with fellow members and partners – and, if you'd like, take part in a game! 

 

Thursday 28th November

The Link Hotel, Loughborough University 

Nysa Pradhan, CUBO Executive Director and Kirsty Woodward, CUBO Chair & Director of Estates & Campus Services, University of Leicester

 

An update on CUBO

Sandra Eyre, Director of Business Development, MIA

The Meetings Industry Association (MIA) is the principal association supporting and growing the business meetings and events industry in the UK.

Discover:

  • Commercial insights on current business across sectors (growth and change post-pandemic)
  • Insights on likely future demand for venues, meetings and accommodation
  • The current role of hybrid meetings/conferences and how that may change in the future
  • Revenue trends
  • How to maximise current and future commercial opportunities

Mike Adams, Principle Consultant, UCAS

No preview here - Mike will deliver up-to-the minute insights from UCAS into current student trends.

Enjoy refreshments and networking with fellow members and partners 

Kike Oniwide Agoro and Panel

Companies committed to diversity and inclusion significantly outperform those that aren’t. This session will explore the development of careers and creating a diverse workforce, with a key focus on overcoming diversity challenges in the sector including achieving greater diversity in HE and CUBO leadership. 

Chaired by Carol Thomas, CUBO EDI Lead and Accommodation Services Manager at University of the Arts, London

Melissa Browne, Deputy Director of Commercial Services and Estates, University of Kent and CUBO Chair Elect 

Dan Tilley, Director of Sport, University of Nottingham

Adam Kingl, Author, Educator and Advisor

Leading through difficult times requires refocusing on humanity.

In company life we are returning, on a several-hundred year cycle, to the pre-eminence of humanity at the centre of what it means to lead. ‘Focusing on humanity’ implies recalling what followers notice first in their leaders – their behaviours. Then, we have to ask if those behaviours provide clarity, inspiration, engagement, coherence and enable creativity. The Renaissance was a flowering not only of the arts but of commerce, and the interdependency of those two forces. Are we in the midst of a new Renaissance of leadership that is asking us what it means to be human?

Kirsty Woodward, CUBO Chair & Director of Estates & Campus Services, University of Leicester 

A final chance to connect and share experiences with peers and partners over lunch. 

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