Jan Capper joined College and University Business Officers (CUBO) as CEO in 2017. Previously she worked as executive director of the International Association of Languages Centres (IALC), a global network of accredited language centres, and in marketing and operational management roles in the travel industry. She studied languages, is a CIM-qualified marketer and has worked freelance as a writer and translator.
Sarah Clayton is an events professional with a wealth of experience in all aspects of conferencing and events management in higher education, most recently as Sales and Revenue Manager, Conferencing and Events, at the University of Birmingham.
At CUBO, Sarah is responsible for all virtual and physical events, supporting CUBO's mission to share knowledge, develop skills and drive best practice in HE and FE campus services. Sarah is also responsible for member and partner engagement, ensuring that members and partners are able to connect, learn and develop, and gain maximum benefit from CUBO.
Trudy Williams has spent a substantial part of her career in the Further and Higher Education Sector as a senior leader within Professional Services, with her most recent role being Assistant Director of Campus Services at Staffordshire University.
At CUBO, Trudy has responsibility for administering the UUK/Guild HE National Accommodation Code of Practice and providing support to the CUBO executive and our members.
BUFDG is a special interest organisation of Professional HE Services Ltd. PHES is an umbrella company for membership organisations in higher education. Being part of PHES means that we can call on the skills and expertise of the following members of the central services team:
Dominic joined PHES in 2014 and since then has worked closely with the HESPA, AUDE, UHR and CHEIA executive committees and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.
Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is partly to deliver the IT strategy within PHES, to provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics. He is based in the main office in Loughborough and will be a valuable asset to the team.
Karen joined the PHES team towards the end of 2017 and is doing a great job of keeping our finances in order. Karen worked in the finance team at Loughborough University for 13 years, so has a great understanding of how the sector works. She manages the finances for CUBO alongside the other associations in PHES and as well as processing the day to day transactions, she also works with the respective treasurers to plan for the future.
Jemma joined Professional H E Services (PHES) as Membership Officer in February 2018. She had previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, BUFDG, HESPA, HEPA and UHR
Ruth joined Professional H E Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, BUFDG, HESPA, HEPA and UHR.
Scott joined PHES in 2023 to support all our associations with the delivery of online conferences and events. His primary focus will be virtual events, but he will also provide website and technical support to our staff when the conferences and events are not happening.
