Dedicated courses for commercial and campus services

Our courses   

For dates, prices and booking, visit our Events Calendar and search under Training. Our 2023-4 programme will be published soon.

Aspiring Directors

A popular two-day residential, bespoke programme for ambitious higher education business leaders of the future. It combines learning, coaching and practical application to help you sharpen your performance, develop your leadership skills and give you the clarity and passion to design the next decisive phase of your career. It features exclusive learning sessions with specific relevance to the operational challenges facing universities. Covering core leadership competencies, it offers coaching in techniques for leading strategic planning and influencing others, and provides tools for understanding organisational behaviour and change management. You will emerge more capable, confident and sought after, with a clear plan for achieving career success.  


Global Housing Training Institute

Developed in collaboration with Acuho-I, the GHTI provides an exceptional professional development experience for advancing professionals working in student accommodation. It is designed for middle managers and is a 5-day intensive residential course facilitated by national and international faculty. It shares industry best practice concepts and helps participants to continually improve student accommodation and residential communities, while establishing key partnerships with other professionals.


Build Your Personal Brand

Selling yourself effectively to better persuade, lead and inspire is important to all professionals, whatever your role and stage of career. We all need to influence and to be recognised for what we do - not just as individuals but as commercial and campus services teams within a university. Learn how to modify your personal impact and increase your self-awareness. Start to develop an approach to managing your impact on others that will help put you back in control of how others see you and the work that you do. You'll learn how to manage your personal brand - to be authentic but not leave your brand to chance - whether at the water cooler or on LinkedIn!


Future-proof your Accommodation Portfolio

With growing student numbers and 55%+ of purpose-built student accommodation now privately owned, sourcing bed spaces for the short, medium and long term is increasingly important for universities. This one-day course looks at the different models of partnership, from a short-term nominations agreements to Design Build Finance Operate (DBFO).  Led by consultants from Student First Group with case studies from universities including key learnings and tips for success.


Summer Business Masterclass

Commercial summer business is an important source of income for most universities. This course looks at overall strategy, diversifying summer business and types of summer business e.g. language schools, sports events, major events, TV and film. It explores relationships with visitor convention bureaus and the local community and concludes with a sales masterclass!


Marketing Campus Services to Students

This course supports marketing professionals tasked with engaging students in campus services, from choosing their accommodation to catering & retail, residence life, sport and physical activity on campus. The focus is on effective campaigns, digital marketing and engaging Gen Z.


HE Catering Business Models

This course explores the different catering models operated at universities including in-house catering, contract catering, mixed models and subsidiary companies, brought to life by case studies from around the UK.


Campus Female Leaders – Smashing the Glass Ceiling/Empowerment Training

While more women are reaching senior level in university campus and professional services, significant challenges remain. This one-day course, currently in development, will equip female commercial and campus services leaders with tools to increase their leadership impact and create lasting personal and professional change, and create relationships where they can continue to network, mentor, and encourage each other for years to come.


Study Tour

Taking place directly before CUBO Summer Conference, the study tour is open to international and UK university campus services professionals. Visiting different universities and PBSA, it dives deep into residential life, catering, sport, accommodation and the student campus experience, builds professional networks  and provides a rich exchange of experience and knowhow.




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