Jan Capper joined CUBO as Executive Director in 2017. Previously she worked in international education, most recently as executive director of the International Association of Languages Centres (IALC). Prior to this, she was marketing director of GLS Sprachenzentrum in Berlin and international marketing director at Pitman Central College in London. Her early career was spent in marketing and operational roles in the travel industry. She studied languages and has worked as a freelance writer and translator.
Sarah Clayton is an events professional with a wealth of experience in all aspects of conferencing and events management in higher education, most recently as Sales and Revenue Manager, Conferencing and Events, at the University of Birmingham.
At CUBO, Sarah is responsible for all virtual and physical events, supporting CUBO's mission to share knowledge, develop skills and drive best practice in HE and FE campus services. Sarah is also responsible for member and partner engagement, ensuring that members and partners are able to connect, learn and develop, and gain maximum benefit from CUBO.
Trudy Williams has spent a substantial part of her career in the Further and Higher Education Sector as a senior leader within Professional Services, with her most recent role being Assistant Director of Campus Services at Staffordshire University.
At CUBO, Trudy has responsibility for administering the UUK/Guild HE National Accommodation Code of Practice and providing support to the CUBO executive and our members.
Tamsin has recently joined the CUBO team after a number of years working in the public sector.
At CUBO, Tamsin has responsibility for supporting the UUK/Guild HE National Accommodation Code of Practice and providing support for CUBO events and our members.
Bethany has joined CUBO as our new Communications Officer. Prior to this she delivered marketing and communications for public library services, and has a background in higher education administration.
At CUBO, Bethany has responsibility for communications and marketing campaigns.
Fiona brings a wealth of experience from the HE sector where she held roles including IT Training Officer, Service Desk Analyst and most recently as an IT Business Partner.
As part of CUBO, Fiona will be supporting the Accommodation Code of Practice, including members and events.
Nysa joined CUBO in October 2024 as the incoming Executive Director. Nysa brings extensive experience in leadership, innovation, strategic, financial and operational management and a passion for making a difference in the non-profit sector, evidenced by her experiences at Gem-A, BCI, IIS and her own volunteering with the Aga Khan Council as well as her recent roles. Most recently, Nysa held the position of Chief Operating Officer at The Gemmological Association of Great Britain (Gem-A).
Nysa works alongside the CUBO Executive Committee and colleagues in the mission to lead and promote excellence in the development of campus life, services and the student experience and in continuing to deliver the core benefits of membership – networking, best practice, data and resources for all campus and commercial services.
CUBO is a special interest organisation of Professional HE Services Ltd, an umbrella company for membership organisations in higher education. CUBO is supported by the following members of the central services team:
Dominic joined PHES in 2014 and since then has worked closely with several new associations, their executive committees, and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.
Andrea joined the PHES team in September 2023, having spent the last 14 years working in the sporting sector, and has also worked in HE. Her role is to lead the finance function across PHES, supporting the SIO’s with budget setting, management and ensuring that the day-to-day finance transactions are processed in a timely efficient manner.
Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is to deliver the IT strategy within PHES, provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics.
Jemma joined Professional H E Services (PHES) as Membership Officer in February 2018. She had previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).
Ruth joined Professional H E Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).
Jody began his role as ICT Support Officer at PHES in September 2024, bringing extensive experience in providing ICT support within the HE sector. Jody’s role is to support all our associations with the delivery of online conferences and events. His primary focus will be virtual events, and Jody will also provide website and technical support to our staff when conferences and events are not taking place.
Rachel joined the PHES team in June 2024, having spent many years working in a variety of finance roles. Rachel’s role is to support Andrea Clargo, the wider team and SIO’s in ensuring that the day-to-day finance transactions are processed in a timely efficient manner.
Holly joined the PHES team in May 2024, having spent many years working in the HE sector in a variety of roles. Holly’s role is to support the routine operations of PHES, the Managing Director and the SIO teams.
