At CUBO, we’re proud to have a range of groups that bring our members together to share knowledge, challenges and best practice. Our Special Interest Groups connect colleagues working in the same service areas, while our Regional Groups link members from nearby institutions. Both provide invaluable opportunities for support, information sharing and professional development.
To celebrate the people who lead these groups and help drive important conversations that matter to our sector, we’re introducing the chairs who are at the helm.
This week, meet Michelle Christian, Chair of the CUBO Accommodation Strategy Group.
- Can you tell us a bit about your career journey and how you came to your current role?
After graduating in Human Resource Management, I landed a summer assistant role at the University of Stirling—and that’s where the magic happened. The energy of student housing, the fast pace, and the incredible people drew me in instantly. I was hooked from day one and haven’t looked back since. I’ve been fortunate to work with institutions that truly value personal and professional growth, starting at the University of Glasgow and now at the University of Edinburgh. Over the years, I’ve grown from Assistant Manager to Director of Student Operations, and it’s been an incredibly rewarding journey.
- What’s the focus of your special interest group, and why is it important in the current HE landscape?
Accommodation plays such a vital role in a student’s academic success. It’s not just about having a roof over your head—it’s about creating a safe, supportive space where students can thrive, both academically and personally. I actually met my husband and some of my closest friends in first-year halls, so I know first-hand how impactful that experience can be.
University-owned housing is also becoming increasingly important in the financial landscape of higher education. With many institutions facing challenges around student intake and financial sustainability, accommodation teams are stepping up with innovative ways to maximise occupancy. Our special interest group offers a space to share these ideas, learn from each other, and support the sector as a whole.
- What are some of the common challenges or hot topics your group has been discussing lately?
Student housing is definitely in the spotlight right now, especially with the Renters Rights Bill and the Housing (Scotland) Bill under discussion. These could bring significant changes to how we provide student accommodation, so our group has been a valuable forum for sharing perspectives and staying informed.
We’re also tackling the challenge of delivering high-quality housing that’s genuinely good value for students. It’s a complex issue, but one that’s absolutely essential to get right. The conversations we have in our group often feed into wider sector discussions, including those led by Universities UK, which helps ensure our voices are heard.
- Why would you encourage colleagues to get involved in a CUBO special interest group?
Joining a special interest group is such a brilliant way to connect with others who share your passion and challenges. It’s a space to exchange ideas, spark creativity, and build a network of support. What I love most is hearing from colleagues across the UK—you quickly realise that, despite our different contexts, we’re all navigating similar waters.
- What’s one piece of advice you’d give to someone new in your area of expertise?
Be tenacious! Housing can throw up some tricky challenges, and it’s easy to wait for someone else to find the solution. But the real magic happens when you take a proactive, solutions-focused approach. Don’t be afraid to dig in and get creative.
- And finally – what do you do to recharge outside of work?
Living in Scotland, I’m lucky to be surrounded by breath-taking scenery. Beach walks are my go-to for recharging—there’s something so grounding about the wind in your hair and the sound of waves crashing. It’s my little slice of mindfulness and a perfect way to reset.
12 September 2025 
Bethany Hancock, CUBO Communications Officer
